Access Statement For The Leeway

Introduction

The Leeway is a warm and friendly Guest Accommodation, which has 10 steps leading to the front door. There are handrails on both sides of the steps to help with access. The dining room and one bedroom is located on the ground floor.

Pre-Arrival

  • Deaf Guard appliance available for hard of hearing guests.
  • Brochure & Breakfast Menu available in Braille
  • Free WI-FI is available to all guests
  • Bus and Railway Station just a 5 minute walk away
  • Telephone number available for local Taxi’s
  • Whitby Town Centre just 5 minutes walk away
  • Nearest Pub is 1 minute walk away
  • Nearest mobility scheme 10 minutes walk away on Church Street
  • Mobility Equipment Hire 10 minutes walk away on Church Street

Arrival & Car Parking Facilities

  • Car Parking is on the Road Side, with a parking scratch card
  • A Pay and Display Car Park is approx 3 minutes away
  • Assistance is offered for carrying cases from car to bedroom
  • Our contact telephone is displayed externally
  • There is a bell to ring, located on the wall by the entrance of the front door, when accessing the building for the first time
  • There is a bell in the hallway to ring for assistance should you require the ironing facilities etc

Main Entrance & Reception

  • There are 10 steps leading to the front door
  • Assistance is provided when carrying cases in to the building and up to the bedroom
  • Additional keys to rooms are available on request 
Seating available in the dining room/reception
  • Handrails are in place on the outside steps
  • Handrails are in place all the way up the staircase

Public Areas – General (Internal)

  • Bedrooms are located on Ground Floor / First Floor / Second Floor
  • Dining Room is on the Ground Floor
  • Dining Room Floor is laminated
  • Carpet in Hall, Stairs and Bedrooms

Public Areas – WC

  • There are no Public Toilets – All toilets are located in the en-suites

Dining Room,

  • Dining Room is on the Ground Floor
  • The floor is laminated
  • There is ample room to move between the tables
  • Tables can be arranged for easier access
  • The chairs are armless
  • Menu available in Braille (from July 2008)
  • We cater for Special dietary requirements
  • Cereals etc are self service, but assistance is offered
  • Cooked breakfasts and drinks are waiter service
  • There is a central light / Wall lights / Floor lamps

Laundry

  • Not Available

Shop

  • Nearest Shops are two-minute walk away

Leisure Facilities

  • The Whitby Leisure Centre is 3 minute walk away

Outdoor Facilities 
 
•

  • The garden is flat and fully flagged
  • There are chairs and tables in the garden to relax in.

Conference & Meeting Rooms, Banqueting, Clubs, Entertainment

  • Not Available

Bedrooms

  • No bedrooms are suitable for wheelchairs
  • Fire Alarm is a very loud bell
  • Deafgard device available for the Deaf to alert them incase of fire (available from June 08)
  • All Guests are told the evacuation process on arrival, and are told that if they hear the fire alarm they are to assemble outside front gate.
  • Our Fire Officer, would also knock on all bedroom doors in the event of the fire alarm sounding
  • All TV’s have Teletext and Remote Controls 
• All TV’s have built in CD/DVD players
  • All bedrooms have chairs or sofa
  • All bedrooms are carpeted 
• All bedrooms have main central light and bedside lights – some also have reading lights in the seating areas
  • Some beds are single / twin / ziplinked / kingsize 
• One bedroom is located on the Ground Floor – Twin or Zip-Linked
  • There is a Tassimo Drinks Maker in each bedroom, so you just need to press a button to make a selection of drinks.

Bathroom, Shower-room & WC [Ensuite or Shared]

  • All Double Rooms are En-Suite
  • Singe Room has private Bathroom
  • Flooring in En-suite’s are nonslip
  • All en-suites are equipped with a large size shower cubicle
  • Single Room’s Bathroom has bath with shower over it
  • All Bedrooms have thermostatically controlled central heating radiators

Additional Information 
 
• The Leeway is not suitable for people who require wheelchairs, due to the only entrance having 10 steps to the front door. For people who require walking sticks, it is possible, as there is a handrail, and assistance is offered.

Contact Information

  • Address:
    The Leeway
    1 Havelock Place
    Whitby 
 YO21 3ER
  • Telephone: 01947 602604
  • Email: enquiries@theleeway.co.uk
  • Website: www.theleeway.co.uk
  • Hours of operation: Check in Early: between 10am and 1pm and Late: between 5pm and 9pm 
 Departure by 10:00am
  • Emergency number: 01947 602604
  • Local equipment hire companies: Mobility Services, Church Street 01947 825555
  • Local accessible taxi numbers: White Rose Taxi 01947 604604

We welcome your feedback to help us continuously improve if you have any comments please phone 01947 602604 or email enquiries@theleeway.co.uk